We (referred to as 'we', 'us', or 'our') are committed to protecting your Personal Data and your privacy.
This Privacy Policy is designed to explain how we collect and store the information you provide through the Gaingate website (the 'Website').
We adhere to the following principles:

To ensure transparency regarding the collection and processing of your personal data:

We want you to be able to make informed choices about the use and processing of your Personal Data. That is why we created this website. To achieve this, we use various methods and procedures to provide you with relevant information about the use of Personal Data. If we determine that you need specific details, we will provide them at the appropriate date and time. We are happy to answer any questions and will offer any clarifications you need, subject to any legal limitations. You can reach us via email at the address below: info@fidele-luxwise.com

Personal Data will only be used for the purposes outlined in the Policy.

Personal Data may be processed by us for various purposes, including providing our website and connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, supporting the maintenance and delivery of the Services, complying with regulatory and legal obligations, and carrying out administrative and business activities to facilitate the provision and use of the Services. We also process Personal Data to better understand your preferences and needs.

To access essential tools for safeguarding your rights in relation to Personal Data:

Our goal is to help you make informed decisions about the use and processing of Personal Data. That’s why we created this website. To achieve this, we use various methods and procedures to provide you with relevant information about how Personal Data is used. If we believe specific details are needed, we will share them at the appropriate time. We are happy to answer any questions and provide any clarifications we can, subject to legal limitations. You can reach us by email at: info@fidele-luxwise.com

Protect Your Personal Data:

While we cannot guarantee the absolute security of your Personal Data, we will continue to use a variety of methods and technologies to ensure your Personal Data remains protected. Our Privacy and Security Policy is comprehensive.

1. The Scope?

This Policy explains the types of Personal Data the Company collects about natural persons and how we process it, share it with third parties, and protect it. It covers information related to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through additional information we hold or can access. The Policy defines “processing” as any operation that involves the use or collection of Personal Data, including the organization, structuring, and storage of such data. Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly allow such individuals to use our services. If we become aware that we have collected information about a child, we will delete it as quickly as possible.

2. What Personal Data Do We Hold About You?

When you access our Services and channels or visit our website, we collect Personal Data. In some cases, we may ask you to provide Personal Data. In others, we collect it by analysing how you use our Services and channels, or by receiving information about you from our third-party partners.

3. No obligation to disclose personal information to the company and the consequences thereof.

You are not required to provide us with any personal data. However, in some cases, if you do not, we may be unable to provide the services or users may be unable to access the website.

4. What types of Personal Data can we collect? When you visit our website, we may collect the following personal information:

This includes details about your online activity log and traffic data (including your IP address, the date and time of access), the language you use, software crash logs, the type of browser used, as well as information about the device you utilize. The information we collect is not personal and cannot be used to identify you. Personal Data We receive from you: any personal data you choose to provide to Us at your discretion when you connect with a third-party online trading platform through Us. Personal information you provide directly to third-party platforms to facilitate trading may include your full name, address, phone number, and email address.

5. Legal Basis and Reasons for the Processing of Personal Data

Your Personal Data is processed by the Company for the purposes set out in this section and in accordance with the applicable legal basis.
Without a legal basis, the Company cannot use your Personal Data. The legal grounds that allow the Company to process your Personal Data are:

• You have consented to the processing of your Personal Data for one or more purposes. This applies, for example, when you submit personal information via the Website so that we can transfer it to a third-party trading platform.
• The Company or third parties may need to process data to pursue their legitimate interests. For example, this may be necessary to improve Our Services or to assert or defend legal claims.
• Processing must comply with a legal obligation.

Contact us via email for more information about the processing required to protect our legitimate interests.
Below is a list of purposes and legal bases for which we may use the information you provide. Personal Data.

6. Sharing Personal Data with Third Parties

The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, as well as partners that process IP address information and analyze user experiences.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In such cases, we will provide the Personal Data you give Us to those third-party trading platforms. The use of your Personal Data is subject to their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with affiliated entities or business partners. This provides the Company with the resources needed to enhance and improve the products and services it offers its customers.
Where necessary to safeguard the rights or property of third parties, the Company may disclose Personal Data to regulatory, local, or other official authorities.
Additionally, we may share your Personal Data with potential investors or buyers, or with lenders to the Company or any other company within the group, in connection with a contemplated transaction (including the transfer or sale of assets of the Company or any other company within the group) or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other business within the group.

ONLINE TRACKING NOTICE

We may use third-party services, such as advertising providers on our website or analytics companies. These partners may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit or access the Website. They gather information about your preferences and browsing habits to improve your experience, remember your settings, and personalize products and services you may enjoy. Cookies are also used for statistics and analytics.
Some of the cookies we use are session cookies. These are temporarily downloaded to your device and expire shortly after you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period of time after you close your browser. They help the Website recognize you as a returning user and make it easier to return to the Website.

7. Cookies and third-party services

We may use them according to their intended purpose:

Cookies are blocked or have been removed
To block or remove cookies, adjust your browser settings. Below are links to guide you through the process for several of the most widely used browsers.

• Firefox
• Microsoft Edge
• Google Chrome
• Safari

However, please note that some or all of the Website's features and functions may not work as expected if this occurs.

ONLINE TRACKING NOTICE This service does not currently support Do Not Track signals.
8. Retention of your personal data

The Company will retain Personal Data about you for as long as necessary to fulfill the purposes of processing described in this Policy, or for longer periods as permitted by law, regulations, policies, and applicable orders. We will share your information with third-party trading platforms for 12 months; with your consent, we will continue sharing it for an additional 12 months.
We regularly review the Personal Data we hold to ensure it is not retained longer than necessary.

9. Transfers of personal information to a third country or an international organisation

Your personal information may be transferred to other countries (i.e., your personal data may be transmitted to a third country—another country outside your country of residence—or to international organizations or jurisdictions). Company takes all necessary steps to safeguard the Personal Data you provide and to ensure that data subjects can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfer to a third country or international organisation that the European Commission has determined ensures an adequate level of protection for Personal Data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the 'GDPR')
• The transfer is made under a legally binding and enforceable instrument between public authorities or bodies pursuant to Article 46(2)(a).
• The transfer was carried out in accordance with the European Commission’s standard data protection clauses adopted under Article 46(2)(c) of the GDPR. The clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details on the security measures it implements to protect your Personal Data when it is transferred to third countries or international organisations. Please email info@fidele-luxwise.com

10. Personal Data Protection

We have implemented appropriate organisational and technical measures to protect Personal Data. These include preventing the accidental or unlawful destruction, loss, or alteration of Personal Data.
However, we cannot guarantee or warrant that the security of your Personal Data will be error-free. Nor can we be liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorised third-party access, or any other cause beyond our control.
In the event of legal requirements or other obligations beyond our control, we may be required to provide your Personal Data to third parties, such as public authorities. We cannot control the protection afforded to your Personal Data by third parties in these situations.
Personal Data cannot be transmitted over the internet with absolute security. The Company cannot ensure the security of Personal Data you transmit to Us through the internet.

11. Hyperlinks to Third-Party Websites

Links to third-party sites and applications are available on this website. These sites and apps are not controlled by the Company. We are not responsible for the collection or processing of Personal Data by these websites or apps. This Policy does not apply to activities conducted through such sites or apps.
When you visit any third-party website or app, we recommend reading its privacy policy before deciding to access or use it. We also suggest that you do so before providing any Personal Data to them.

12. Changes to this Policy

This Policy may be updated at any time. If we change this Policy, we will notify you by posting the updated Policy on our website. In addition, when we make significant modifications to this Policy, we will attempt to inform you using methods we consider appropriate and will publish a notice on our website. Unless expressly stated otherwise, any amendments will take effect upon publication of the revised Policy.

13. Your rights in relation to your personal information

You are entitled to ask us to verify the accuracy of the Personal Data collected about you, correct any errors, and delete any Personal Data that is not required by Us. You may also restrict certain types of processing of your personal information. If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You may exercise your rights by sending an email to the address below. Access rights
The Company can verify the accuracy of the Personal Data being processed about you. If processing is taking place, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically if you request it.
The right of access must not conflict with the rights and freedoms of others. If your request would adversely affect the rights and freedoms of another person, the Company may refuse to comply or limit its response. Right to rectification
The Company is entitled to correct inaccurate Personal Data. You have the right to request that any incomplete Personal Data about you be completed, taking into account the purposes of processing. Right to erasure
The following grounds apply: (a) Personal Data are no longer necessary for the purposes for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of your Personal Data based on legitimate interests pursued by Us or by a third party; (e) Personal Data have been processed unlawfully; or (f) Personal Data must be erased to comply with a legal obligation of the Company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defense of legal claims.
Processing restrictions
If you are concerned about the accuracy of your Personal Data, you may ask the Company to restrict its processing. If processing is restricted, Personal Data may be stored only with your consent, for the establishment, exercise, or defense of legal claims, to protect the rights of another natural person, or for reasons of important public interest of the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company.
You may also request that your Personal Data be transmitted directly by the Company to another controller, where technically feasible. Your rights under the right to erasure are not affected by exercising your right to data portability. The right to data portability must not adversely affect the rights and freedoms of others.
Right to object
You may object at any time to the processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party, including profiling based on those legitimate interests. We will cease processing unless we demonstrate compelling legitimate grounds that override your rights, freedoms, and interests, or for the establishment, exercise, or defense of legal claims.
For direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.
Right to withdraw consent
You may withdraw your consent for Us to process Personal Data about you at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may submit a complaint to a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights regarding your Personal Data, as described in section 13. We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months if necessary, depending on the complexity and number of requests. Within one month of receiving your request, we will inform you of any extension and the reasons for it.
Unless otherwise provided in section 13, the information you request under section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, particularly if repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action, or we may refuse to act.
If we have doubts about the identity of the person making the request, the Company may request additional information.